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Effective Communication Connects

A new year has begun, and what better time to get back to the basics of our work...so here goes. After the rather cryptic title, it is necessary to clarify that the connection referred to is between the author (originator) with the audience (reader, listener). Whether its marketing copy, website content...

Experience as a Technical Writer Impacts Everyday Life

Communication in the simplest possible way is one of the most challenging tasks I have been faced with. For a writing enthusiast like me, flowery language appealed deeply. Writing prowess, I thought, was all about impressing readers with a rich vocabulary and flooding an article with idioms. All these misconceptions ab...

Usability and User Experience from a Technical Communicator’s Perspective

Technical communication is the process of conveying information through writing, speech, and other media to a specific audience. A technical communicator has the responsibility to step into the shoes of the user who needs to read the documentation and work with the software in the course of their daily work or for spec...

Are Technical Writers Engineers?

My friends and relatives (those ignorant about the software industry) are curious to know how I work in a software company without being an engineer. It puzzles them no end. I patiently give them an explanation that I am a writer who documents software. Hence, I justify, the emphasis is on writing skills and not my eng...

Do technical writers write consumer durables’ guides as well?

This blog is sequel to the last blog, Are Technical Writers Engineers? It is a continuation of the situation where some friends/neighbours ask me what I do, then I tell them I’m a technical writer, blank look, explanation follows with the example of a refrigerator manual. I quote from my previous blog “My favorite ...

In-house Session on Agile Documentation

An in-house practice session for Agile Training was conducted by Write Concept on Saturday, 5th June, 2010. The workshop aimed at giving us an overview of Agile methodology so that by the end of the session all of us have a basic understanding of the same. The day-long session was highly interactive and focused on the...

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